Frequently Asked Questions
We would rather give you a straightforward answer than a polished one. Below are the questions families and future caregivers ask us most, including a few about where we are as a company preparing to launch.
For families
What areas does Telford Loving Care serve?
We are based in North Fulton, Georgia, and preparing to serve families in Alpharetta, Roswell, and Milton. If you are unsure whether your location is included, reach out through our contact form and we will let you know.
What types of care do you provide?
Once licensed, we will offer in-home senior care, including companion, personal, and respite care. Our focus will be on non-medical support that helps seniors stay comfortable, safe, and independent in their own homes.
Is Telford Loving Care a new company?
Yes. We are actively accepting caregivers into the ALTRU network in the North Fulton area. We are being upfront about this because we believe families deserve to know exactly who they are trusting, from day one.
Since you are a new company, how do I know the care will be reliable?
We built Telford Loving Care around a deliberate selection and support process for every associate, rather than rushing to scale. You are welcome to ask us directly about our vetting process, training, and how we place caregivers with families through our contact form.
What is the ALTRU network?
ALTRU Academy is our training program, and the ALTRU network is the group of caregivers who have completed it. Every caregiver in the network is chosen with intention, trained to our standard, and supported the way we would want someone caring for our own family to be supported.
How do I know which type of care my family member needs?
That depends on their day-to-day needs, whether it is help with companionship, personal hygiene, mobility, or a short-term break for a family caregiver. Reach out through our contact form, and we will help you figure out the right fit.
How much does care cost?
Cost depends on the type of care and the number of hours needed each week. Since every family’s situation is different, the most accurate way to get pricing is to contact us directly with some details about what you are looking for.
For caregivers
Are you accepting caregivers into the ALTRU network right now?
Yes. We are actively accepting caregivers into the ALTRU network in the North Fulton area. Visit our Careers page or reach out through our contact form to express interest.
What makes Telford Loving Care different to work for?
We built this company around the idea that supported caregivers provide better care. That means real training, consistent communication, and being treated as a professional, not just someone filling a shift.
Do I need previous caregiving experience to apply?
We choose for character, compassion, and heart first, and we choose carefully. You do not need a specific resume to be the right person. Not everyone earns a place in the ALTRU network. If you bring the right heart, we provide real training, built to our standard, under the direction of our own registered nurse.